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Top Charts. New Arrivals. It is estimated that we spend half our waking life at work. If during our time at work we find ourselves full of self doubt, lacking in confidence, irritated, frustrated and not respected how can we enjoy this time? This book will re-ignite your self esteem and help you to command the respect to which you're entitled at work.

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How to be Confident and Assertive at Work

Learn More. Flag as inappropriate. It syncs automatically with your account and allows you to read online or offline wherever you are. Please follow the detailed Help center instructions to transfer the files to supported eReaders. More related to industrial and organizational psychology. See more. John Ballard Ph. There are many key questions about work that most individuals never consider. How can workplace norms affect our careers in powerful ways?

How do sex-role stereotypes impact our behaviors?

When are "teams" not teams? How does organizational culture profoundly affect your workplace? What questions should you ask yourself about your boss? What factors most affect job satisfaction and success? Michael P. In this book Michael P. The authors outline their proven action plan, which shows how to establish core values, set a personal direction, engage other people, initiate a realistic plan of action, make an impact, and achieve career goals.

The book is filled with illustrative case examples from a wide variety of organizations, including corporations, health care institutions, universities, and nonprofit organizations.

Lois P. Working with Conrad was very stimulating because he offers sound practical advice that people can relate to and adopt. Our book is "solution based" for those situations that the average person comes across, finds difficult to handle and gets extremely stressed by. Our books offer common sense tips that everyone can apply immediately in the work place and in their social lives.

Assertive behaviour in most cultures is increasingly desirable. People live with greater expectations than before - insistent demands - a relentless high speed and hectic lifestyle. We believe assertion provides a way of reconciling the myriad factors and demands that make up modern day living. Assertion is about: - recognising that your needs are important and so are others - showing respect to others' needs whilst at the same time encouraging them to respect yours The key theme in Assertion is not my way or your way but a better way.

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Don't have a Kindle? Review Working with Conrad was very stimulating because he offers sound practical advice that people can relate to and adopt.

How to be Confident and Assertive at Work by Suzanne Potts

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Suzanne and Conrad Potts. Aim for respect, not friends. A professional relationship is different from a social one. In the workplace, being respected as an authoritative and valuable member of the staff is more important than being well-liked by your fellow employees. This is especially true if you are in working in a leadership capacity.

The Benefits of Being Assertive

Providing those who you are supervising with honest, constructive feedback on their work may not be pleasing to everyone, but is the path to an efficient, effective staff. Think about what you want to say. An important part of assertiveness is clear communication. Whether you are speaking up at a meeting, having a one-on-one with your boss, or participating in a team project, you will communicate more clearly and effectively if you've given some thought to what you want to say first.

Having a plan for what you want to say before you start talking will make your thoughts and ideas come across more clearly and confidently. If you are well informed about your topic, you will likely be seen as more authoritative, and probably feel more confident. Clear the clutter. When considering what you want to say, make sure to craft your message in such a way as to get right to the point, eliminating any information that isn't necessary to the main idea. Practice talking about your ideas.

Although you can't anticipate every workplace situation, if you know you'll be at a meeting where you'll want or need to present ideas or information, it's smart to practice your presentation beforehand. An idea that may seem clear to you in your own head may sound jumbled and confusing when you say it out loud. Practicing the presentation of your thoughts gives you chance to make sure they are clear and well organized before you speak.

These space-fillers can make you seems less confident and informed, but you'll be less likely to rely on them if you've practiced what you have to say in advance. Manage your volume.

Why People Are Not Assertive

A soft, quiet voice will be some as a lack of confidence or authority. Try to speak up so that your words will be taken more seriously. Do not yell. While it is important to make your voice heard, you don't want to be seen as disrespectful or overbearing. Manage your pacing. Speaking too quickly can make you appear nervous and also make it harder to keep up with what you're saying. Speaking too slowly can make you appear dull or cause your audience to lose interest. This will help give you a better sense of whether your pacing is effective.

Avoid undercutting yourself. Do not use language that makes you seem uncertain or suggests your ideas are not valuable. Include your email address to get a message when this question is answered.